CravingHub is a food-ordering service that leverages Uber Eats group orders to deliver food to customers at a discount. When you place an order through us, you pay CravingHub directly and we handle the Uber Eats order on your behalf.
You must be at least 18 years old to use CravingHub. You're responsible for keeping your login credentials secure. One person, one account — creating multiple accounts to abuse promotions or referrals may result in wallet credits being revoked and your account(s) being suspended.
If a chat session times out or is cancelled before the order is placed, a refund request is automatically created. Approved refunds via the Wallet payment method are credited to your CravingHub wallet. Other methods (Venmo, Chime, etc.) are returned via the same payment method.
Your CravingHub wallet balance is a prepaid credit that can be spent on future orders. Wallet balances are non-transferable, non-refundable to cash, and have no expiration date. Wallet top-ups must be confirmed by support after receipt of payment.
When you refer a new user with your unique code, both parties receive a wallet credit after the new user completes their first order. Referrals cannot be redeemed for accounts flagged as duplicates (same device fingerprint or IP as an existing account), and you cannot refer yourself.
CravingHub is provided as-is. We make no guarantee that every order will be fulfilled, that Uber Eats will be available, or that a specific restaurant will be able to prepare your order. Our liability is limited to the amount you paid for the specific order in question.
We may update these Terms from time to time. Continued use of the service after changes means you accept the updated terms.
Questions about these Terms? Reach us in our Discord at discord.gg/cravinghub, on the Support page, or through the live chat on your dashboard while an order is open.