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Frequently asked questions

Everything you need to know before placing your first order.

How does CravingHub save me money?

We use Uber Eats group-order discounts on your behalf. You drop the group link, we run it through our system, and you pay a fraction of what Uber would charge you directly. On average, our customers save 50–70% on the Uber Eats total.

How do I place an order?
  1. Start a group order on Uber Eats and copy the group link.
  2. Paste it into CravingHub — we scan it and show your discount breakdown.
  3. Enter your delivery address + phone, pick a payment method, and send your payment.
  4. Upload a payment screenshot in the live chat. Once we confirm, we place the Uber order.
  5. You receive a tracking link and your food arrives.
What payment methods do you accept?

Venmo, Chime, PayPal, Zelle, Crypto (BTC, ETH, LTC, SOL), and your CravingHub wallet. Wallet is the fastest — no screenshot needed.

Is there a minimum order?

Yes — $20 subtotal for delivery, $25 for pickup. Food items only. Grocery, convenience store, alcohol, and retail orders are not supported.

What if I don't like my order / it doesn't arrive?

Once we place the Uber Eats order, delivery issues are handled by Uber directly. If we fail to place your order after you've paid, you'll automatically be issued a refund request that our team approves within 24 hours. Wallet refunds are instant.

How does the wallet work?

Add funds with the "+ Add Funds" button on your dashboard. Once our team confirms your payment, the credit lands in your wallet and can be used for faster checkout on any future order — no payment screenshot required.

How does the referral program work?

Every account has a unique referral code. Share it; when a friend signs up with your code AND completes their first order, you BOTH get $5 in wallet credit. No limit on how many people you can refer.

Is this legal?

Yes. Group orders are a public Uber Eats feature. We're simply placing the order on your behalf using our discounts and passing the savings to you.

Where do you deliver?

Anywhere Uber Eats delivers — USA & Puerto Rico. If your area has Uber Eats, we can place an order there.

How do I contact support?

The fastest way is our Discord — discord.gg/cravinghub. Real humans, 24/7, with channels for order help, refunds, and feature requests. Every active order also opens a built-in live chat in your dashboard.

🔥 Place an Order Join Discord
Still stuck? Try the Support page.